FAQ’s

How long are training programs?

Generally our programs are based around 12 week cycles although this may differ.

 

Do I need specific equipment to complete a program?

Basic equipment such as a barbell and rack are ideal, however replacement exercises can be provided to suit your equipment.

 

What is included in the online coaching service?

While all programs differ slightly all programs include:

  • Initial assessment and questionnaire – which will provide all the information required to set up a plan suited to your needs.

  • Access to your workout /nutrition plan anywhere though our app which includes : video exercise library and macro calculator + more.

  • Access to your coach via messaging service included in the app.

 

Do I have to pay all at once?

Yes, due to the front heavy nature of the work our coaches are doing all our programs must be paid for in advance.

 

I’m a complete beginner? Can I buy programs from PTS?

Yes! Of course, we love beginners! Our goal is to help you become 100% confident with exercise and nutrition- without needing to think about it all the time. No matter your goal. We’ll guide you every step of the way and make sure you’re always following the right plan for you.

 

What if I’m a more advanced athlete?

We’ve worked with a lot of intermediate and advanced clients too. Some of them come to us with years of experience but are tired of doing the same old routine. Other people ‘know what to do’ when it comes to exercise and nutrition –but they struggle to do it consistently . We’ll help you get back on track and stay there, get better results and teach you some cool stuff along the way.

 

When can I expect to see results?

We design all our programs to bring the most optimal results in your time-frame.

However, when you will see results is completely personal. It depends on your goals, your current lifestyle, your commitment and how much work we need to do together. So if you’re looking for a magic pill or 1 quick tip to lose belly fat and get six pack- then I have a bridge I’d like to sell you. There are no short-cuts. We are invested in your success and want to help you over both the short and long term.

 

If I don’t know a specific exercise where can I find help?

All exercises that we prescribe have an accompanying tutorial video on our app.

 

Can you recommend a program or workout for me?

For legal reasons we cannot recommend any outside programs or workouts. However, you can request a call from us by clicking on the link below and one of our coaches can discuss what options might be best for you.

The online coaching service is it a recurring bill?

Yes! Unless specified elsewhere.

Are your online payments secure?

All transactions through the site are secured by Paypal or Stripe respectively.

 

What is the refund policy at PTS?

Due to the front heavy nature of the work done, all packages are non refundable but may be transferred at coaches discretion. All purchases of virtual products are non refundable. 

If you have anymore queries or concerns please do not hesitate to contact us. Just click on the link below.